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How do I send reconciliation letters to tenants?

Updated over 2 months ago

A reconciliation letter is a report that shows the reconciliation calculation detail for a single tenant.

To generate a reconciliation letter

Go to Reporting > Correspondence > Tenant. In the list on the left, select Recovery Reconciliation.

You can filter by property, tenant, etc. The only required field is Expense Year End.

Click Display to view the matching tenants.

You can download the letters (by clicking View), or you can email them directly to the tenants.

A sample letter is shown below.

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