This article describes how to record a concession or other credit for a tenant, and then how to apply a credit to an open charge.
To record a credit for a tenant
Open the Tenant screen and click Add Charge.
In the Charge screen, enter a negative amount.
Click Save.
After saving, you can click the Ledger in the left-hand menu and see the credit.
Using a Tenant Credit
When you create a receipt for the tenant, the credit charge appears along with any other open charges.
In the example shown above, you can see the concession charge (-550.00) and the regular rent charge (1,287.00). The remainder is 737.50, and that number appears in the Total Amount field.
If the credit amount matches the charge amount exactly, the Total Amount field displays zero, and the receipt is called a "zero receipt." No money is received, but you still need to create a receipt to use up the credit.