Excluding a unit means removing it from reports that concern occupancy and vacancy. Typically, a unit is excluded because:
It is being used as a model unit, or
It is occupied by the property manager (who does not pay rent).
When a unit is excluded, it does not appear as Vacant on the Property page or on reports, and it is not shown as an available unit on RentCafe. Also, it is not included in the unit count that appears at the top of the Property page.
To exclude a unit
Go to the Property screen, and click the Units tab.
Locate the unit you want to exclude and click anywhere in the row. The Unit page opens.
Click the Edit icon (the pencil). The screen becomes editable. Click the Exclude check box.
Click Save.
The unit will no longer appear on the Rent Roll and other reports, and it will not be shown on RentCafe.
Note(s):
This check box only appears if the unit is currently vacant. If a unit is occupied by a tenant, it cannot be excluded.
If needed, you can delete a Unit if there is no Tenant history by navigating to Admin > Toolbox > Delete Objects.