If you accept payment from a tenant during an eviction process, the eviction may be dismissed by the courts, and if you still want to evict the tenant, you will have to start the process over again. For this reason, there is a Do Not Accept Payments option for the Payment Method field on the Tenant screen.
When you change a tenant's status to Evict, it is selected automatically, but you can select it manually for any tenant as needed.
When the option is selected, you cannot create a receipt for that tenant, and the tenant cannot pay online on the tenant portal.
If you attempt to save a receipt, a warning appears.
Note: If you need to enter a receipt for the tenant (for example, to make a correction to the ledger), you can change the setting in the Payment Method field back to Any, enter the receipt, and then change it back again to Do Not Accept Payments.